Phoenix Trading & Contracting LLC is committed to the highest level of Quality in the construction, manufacture, procurement, sale and support of our products. Product Quality, compliance to all applicable regulatory requirements, continuous improvement and customer satisfaction underlies all of our efforts in development, manufacturing, advertising, sales, shipping and technical support.
Executive Management ensures that the Quality Policy is communicated to all employees. It is included in the new employee orientation and training on the QMS. It is posted in prominent places throughout the facility to maintain high standards within the organization.
Executive Management reviews the Quality Policy at each management review meeting to determine the Policy’s continuing suitability for the organization.
Phoenix Trading & Contracting LLC Quality Policy was developed by the Quality Council to communicate Phoenix Trading & Contracting LLC commitment to Quality and meeting customer requirements. It is considered appropriate by Senior Management. The Quality Policy is revalidated at each Management Review meeting.
Phoenix Trading & Contracting LLC is committed to gratifying and astonishing customers’ with our customer service excellence, order accuracy and on-time delivery. This is accomplished through our commitment to continual improvement of our processes, services, products and our people.